On the morning of February 18, 2025, Agribank was honored to receive the "Special Recognition Award" presented by Wells Fargo Bank.

The "Special Recognition Award" is annually granted by Wells Fargo to financial institutions that demonstrate outstanding Straight-Through Processing (STP) rates and maintain low transaction dispute rates. Agribank's remarkable STP rate of 99.8% for 2024 (June 2023–June 2024) outperformed both the global average of 98% for banks with relationships to Wells Fargo, as well as the average rate of 97.8% for Vietnamese banks partnered with Wells Fargo.

Additionally, transaction dispute rates (including both outgoing and incoming transfers) stood at a mere 1.9%, compared to the national average of 2.8%. This signifies that the transactions to and from Agribank are processed swiftly and efficiently, thereby optimizing customer benefits. Agribank's attainment of this award not only reflects professionalism in international payment operations but also attests to its adherence to the stringent standards of the international banking system.

The award is not merely a recognition of Agribank's steadfast efforts in improving international payment processes, but also a testament to Agribank's unwavering commitment to providing efficient and reliable financial solutions to its clients. In addition to the award from Wells Fargo, Agribank annually receives similar honors from various other international partners, including JPMorgan Bank, Standard Chartered Bank, and The Bank of New York Mellon.

With outstanding achievements in improving service quality and advancing technology, Agribank continues to assert its robust position in the international market, contributing to the economic development of the nation and enhancig value for its partners. Agribank is committed to ongoing innovation, improving service quality, and optimizing processes to provide the best possible experience for customers, while sustaining and developing long-term partnerships with Wells Fargo and other international financial institutions.

Kylie Nguyen