On August 8, 2023, within the framework of the Vietnam Wealth Advisor Summit (VWAS 2023), Agribank was honored with two awards for excellence: Priority Services of the Year Award and Award for Prominent technology and digital transformation products.

The Priority Service of the Year Award honors banks that provide excellent products, services and policies for priority customers, ensuring the best customer experience and satisfaction. The achievement of this award is the result of independent evaluation and appraisal of the panel of experts as well as votes and evaluations from readers and investors for Agribank.

As the bank with the largest transaction network, Agribank is rated very convenient by customers when making transactions. In addition, Agribank also has diverse and different products and services to meet the unique needs of each customer group and many attractive incentives and privileges for priority customers. In particular, Agribank's customer service team is highly appreciated for its professional expertise, extensive financial knowledge, understanding of products and services for priority customers, and professional working style.

In recent years, Agribank has invested heavily in digital transformation with the goal of increasing competitiveness and bringing satisfaction to customers. Agribank is currently providing more than 200 convenient products and services, focusing on developing e-banking services, 4.0 technology solution application services, digital transformation through the launch and improvement of many digital products, in order to simplify the process and improve convenience for customers.

In the Vietnam banking system, Agribank maintains its key role in investing in agriculture and rural areas. Agribank always spends about 65% of outstanding loans in this field, accounting for nearly 40% of total outstanding loans to agriculture and rural areas of the whole system of credit institutions. Agribank's credit programs have been making very important contributions to poverty reduction, promoting the restructuring of the agricultural sector and building new rural areas of the country, contributing to the breakthrough development of agriculture, affirming its role to the economy.

Kylie Nguyen